The Embarrassment of the BlackBerry

This New York Times piece on users dissatisfied with their BlackBerry phones is largely anecdotal; nevertheless, I enjoyed it (the quotes were hilarious).

The cultural divide between BlackBerry loyalists and everyone else has only grown more extreme over the last year as companies that previously issued employees BlackBerrys — and only BlackBerrys — have started surrendering to employee demands for iPhones and Android-powered smartphones.

Goldman Sachs recently gave its employees the option to use an iPhone. Covington & Burling, a major law firm, did the same at the urging of associates. Even the White House, which used the BlackBerry for security reasons, recently started supporting the iPhone. (Some staff members suspect that decision was influenced by President Obama, who now prefers his iPad for national security briefings. A spokesman for the White House declined to comment.)

Out in the world, the insults continue. Victoria Gossage, a 28-year-old hedge fund marketer, said she recently attended a work retreat at Piping Rock Club, an upscale country club in Locust Valley, N.Y., and asked the concierge for a phone charger. “First he said, ‘Sure.’ Then he saw my phone and — in this disgusted tone — said, ‘Oh no, no, not for that.’ ”

This was a very good dissenting comment:

Like people, one device can’t do everything we need. I use a Blackberry Torch for writing very quickly in full typo-free sentences and paragraphs. I use it to move text to and from legal documents. I write and send poetry and plays on it. I have created hundreds of macros to speed the typing of words and phrases. It’s also one of my phones. It does all of these things very very welll. I have an iPhone, which is terrific for many things, one of which is definitely not writing at length. I have an iPad for other terrific things. I am lucky to have a choice and to be able to afford it. If someone made fun of me for using my Blackberry, I would react as I would if they criticized my shirt or choice of coffee. I’m often on the Blackberry phone while using the iPhone. I have two hands. I use them both.

I was a BlackBerry user for about a year and a half. The biggest malaise was the Internet Browser, which took ages to load a webpage. The iPhone I have now is light years away from the BlackBerry device I used to own.

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